Official player support官方玩家支援

Need a hand
on the road?

Start with the quick answers below—or send a message directly to the developer behind Connect4Hero.

征途遇上
難題？

先查看以下快速解答；如仍需協助，可直接聯絡《4連英雄》開發者。

Browse quick answers查看快速解答↓Email support電郵聯絡支援

Independent developer support · Replies handled personally獨立開發者支援 · 由開發者親自回覆

01QUICK ANSWERS快速解答

Back into battle,
without the guesswork.

清楚解難，
重返戰場。

The essentials for starting a run, protecting local progress, and recovering from common device issues.

由展開征途、保存本機進度，到處理常見裝置問題，一次掌握所需重點。

FIRST STEPS

Getting started

Choose Start to begin or continue a run.
Choose New Run to reset the current campaign.
The guided opening and tutorial explain placement, lines, and rewards.

踏上征途

開始遊戲

選擇「開始」展開或繼續目前征途。
選擇「新的征途」重設目前戰役。
開場引導及教學會介紹落子、連線與獎勵。

YOUR PROGRESS

Saving & offline play

Your current run and preferences are saved locally on the device.
Gameplay does not require an internet connection.
Deleting the app may permanently remove locally stored progress.

你的進度

儲存與離線遊玩

目前征途及偏好設定只儲存於裝置本機。
遊玩毋須連接互聯網。
刪除 App 可能會永久移除本機遊戲進度。

IF SOMETHING ISN'T WORKING如遊戲未能正常運作

Try these four steps.

依次嘗試以下四步。

01Close and reopen Connect4Hero.關閉並重新開啟《4連英雄》。
02Make sure the device runs iOS or iPadOS 17 or later.確認裝置使用 iOS 或 iPadOS 17 或以上版本。
03Restart the device if sound, animation, or touch input does not recover.如聲音、動畫或觸控未能恢復，請重新啟動裝置。
04When emailing, include your device model, OS version, and what happened.電郵聯絡時，請附上裝置型號、系統版本及問題經過。

Need a hand
on the road?

征途遇上
難題？

Back into battle,
without the guesswork.

清楚解難，
重返戰場。

Getting started

開始遊戲

Saving & offline play

儲存與離線遊玩

Try these four steps.

依次嘗試以下四步。

Talk to the
developer.

直接聯絡
開發者。

Need a handon the road?

征途遇上難題？

Back into battle,without the guesswork.

清楚解難，重返戰場。

Getting started

開始遊戲

Saving & offline play

儲存與離線遊玩

Try these four steps.

依次嘗試以下四步。

Talk to thedeveloper.

直接聯絡開發者。

Need a hand
on the road?

征途遇上
難題？

Back into battle,
without the guesswork.

清楚解難，
重返戰場。

Talk to the
developer.

直接聯絡
開發者。